BITtelligent has been fairly singularly focused when it came to CRM software we sold and supported. For as long as we have been around and before our identity was closely tied to SalesLogix/Infor CRM. For so many years we have been in the ecosystem. Working as a partner, vendor, internal team member, and external contractor its all been a great time. There has been ups and downs with the product and relationship at various times but I can count it as the technology company and partnership that has had the second greatest impact on my life and career success. Only Microsoft has had a greater impact given the tools, contracts and life that has been built off the windows tech stack. I’d like to thank both companies for the success we have had. Its not always been easy but I am far more blessed then so many others.
Now we continue to be very aligned to Infor, Infor CRM and now Infor CRM CE. Its a strong relationship with a great development team and I am looking forward in not only seeing what is coming next, but also working with the team to build what is coming next. BITtelligent renewed our partner agreements with Infor and look forward in continuing our rich history.
Interestingly enough as we are in the market we discover more and more that one size does not fit all. Each customer has a level of requirements, processes, users and budgets that can make Infor CRM prohibitive as a solution. For example moving to cloud with Infor CRM there is a minimum user count that can be made for a deal. This minimum does not count for on-prem licenses but that is indeed another conscious decision that would have to be made with regards to hardware costing.
To this end BITtelligent has signed up for 2 additional CRM products. Thought they are new to BITtelligent they are not new in the CRM landscape and have been proven and can be very cost effect for the SMB market. This week BITtelligent signed up to sell and support both BPM’Online and Act. Both platforms fit well into the skills and capabilities of the BITtelligent team and utilize technology stacks that we know well. Both products also have the same hosted/non-hosted capabilities giving the customer the ultimate control of where they would want their data to exist.
Over the next couple of weeks we will be going through the on-boarding process to ensure that we have the right knowledge and skills to provide the professional services and support to make all of our platforms winners regardless of the choices customers need to make.
If there are any questions about BITtelligent and our new relations with BPM’Online and Swiftpage please do not hesitate to send me an email. I’d be happy to discuss